Safe Gaming Commitment

Play with joy, stay safe

aub8 believes that gaming should be a healthy form of entertainment. Our responsible gaming guidelines help you stay in control and enjoy the experience mindfully.

21+ Age Requirement and the Foundation of Responsible Gaming

aub8 allows only those aged 21 or above to open an account and play. We firmly believe that online gaming is a form of entertainment — not a source of income or a way to solve financial problems.

Responsible gaming means playing within your means, keeping time and money in check, and maintaining healthy relationships with family and friends. aub8 provides all the tools you need to stay in control.

If you feel that gaming is affecting your life — whether through financial pressure, family problems, or emotional discomfort — please contact our support team or use the self-exclusion option below.

Important Warning

Gambling is a leisure activity. Before each session, ask yourself — can I afford to risk losing? If the answer is "no", take a break for that day.

For 21+ only
Minimum age to open an account on aub8 is 21

Safe Gaming Tools

aub8 gives you full control over your gaming experience. These tools are easily accessible in your account settings.

Deposit Limit

Set a limit on your daily, weekly, or monthly deposits. Once a limit is set, it takes effect immediately. Lowering a limit is instant, but increasing one requires a 24-hour wait — to prevent impulsive decisions.

Time Limit

Decide how much time you want to spend in each session. When the set time is up, aub8 will automatically alert you and, if needed, end your session. This is highly effective for maintaining a healthy routine.

Loss Limit

Play will automatically stop once you have lost a set amount. This protects you from the trap of chasing losses and helps you stay within a planned budget.

Time-Out (Temporary Break)

Temporarily suspend your account for anywhere from 24 hours to 30 days. During the break, no login, deposits, or betting is possible. Use this when you need a break due to stress or personal reasons.

Self-Exclusion

Long-term self-exclusion keeps your account closed permanently or for an extended period. Once activated, it cannot be changed. This option is for use in serious cases of concern.

Reality Check

Pop-up notifications at set intervals will remind you how much time and money you have spent. This feature helps you make conscious decisions during a session.

Warning Signs of Problematic Gaming

If you notice one or more of the signs below in yourself, contact aub8 support without delay or use the time-out feature.

  • Feeling the urge to bet more in order to win back lost money
  • Neglecting sleep, food, or family time because of gaming
  • Repeatedly returning to gaming despite trying to stop
  • Spending money meant for essential expenses (food, rent, education) on gaming
  • Lying to others about how much or how often you game
  • Feeling restless or irritable when unable to game
  • Continuing to game by going into debt or borrowing money

The Golden Rules of Healthy Gaming

Following these simple rules keeps gaming genuinely enjoyable.

Play for entertainment only — set a budget limited to an amount whose loss will not affect your daily life.

Keep gaming alongside other leisure activities — maintain a balance with family, friends, and hobbies.

Never try to recover losses in hopes of a big win — every game is independent and previous results do not influence the next.

Do not game when you are tired, under emotional stress, or after drinking — make decisions when you are in a clear state of mind.

Protecting Minors and Family Safety

aub8 strictly prohibits anyone under 21 from opening an account or playing. We verify age through checks and keep access blocked for minors.

Take the following steps to ensure younger members of your family cannot access this platform:

  • Use family safety software on your device.
  • Keep your login details (password, PIN) private from others.
  • Always log out after playing and avoid saving your password.
  • Do not game in front of children or teenagers — it can form habits in them.
Family Safety Centre
Create a safe environment for your family

If you suspect that an underage member of your family is using aub8, email [email protected] immediately. Our team will take swift action.

Contact Support

If you feel that gaming is negatively affecting your life, the aub8 support team is always here for you.

Live Chat
24 hours a day, 7 days a week — get instant support in Bengali and English
Email Support
[email protected] — share your concerns with complete confidentiality
Account Tools
Set deposit limits, time-out, and self-exclusion directly from your aub8 login

Frequently Asked Questions

Lowering your deposit limit takes effect immediately. However, increasing a limit requires a 24-hour waiting period. This rule is intentional — to prevent impulsive deposits made in the heat of the moment.

A time-out is a temporary break — from 24 hours up to 30 days. Once the period ends, your account is automatically reactivated as normal. Self-exclusion is long-term — once activated, it cannot be easily reversed and is intended for serious cases.

No. You must be at least 21 years old to open an account and play on aub8. If anyone under 21 is identified during the age verification process, their account will be closed immediately and their balance returned.

Yes, your account balance remains completely safe during self-exclusion. If you need to make a withdrawal, email [email protected] — our team will assist you.

The aub8 support team can provide initial guidance and refer you to professional organisations. Talk to your family, a trusted friend, or a mental health professional. Our live chat and email ([email protected]) are available 24/7.

Play responsibly, enjoy yourself

Explore the different sections of aub8 and enjoy your favourite games using the safe gaming tools.

For those aged 21 and above only.
Gambling is for entertainment — not a solution to financial problems.

More sections of aub8